Elantis Support Services: Which Model is Right for Your Business?

Our Practices
April 5, 2022

Many businesses are investing in software to assist with Enterprise Content Management, Information Architecture, process mapping, and data-driven analytics. At Elantis, we understand that implementing and maintaining the features of your business applications is a full-time job. Many organizations don’t have the internal capacity or time to upskill their current support resources to properly manage these applications; for these organizations, our team of support services professionals at Elantis are a perfect fit.

Houston, We Have a Problem

As a Microsoft Gold Certified Partner and Nintex Premier Partner, Elantis’ team has the skills, experience, and qualifications to support a variety of business applications—no matter the problem.

Microsoft SharePoint and Microsoft Teams

Elantis can help plan and design customized SharePoint and Microsoft Teams implementations that allow seamless collaboration and unity across an organization. Through design of intranet, extranet, team sites, and project sites that are completely tailored to the unique needs of your business, Elantis will create more collaborative creativity amongst your employees and business partners.

Microsoft Power Platform

Our service professionals are experts at unlocking the potential of all applications within the Microsoft Power Platform, including Power Apps, Power Automate, and Power BI. This will ensure that all your data is organized, accessible, and integrated with your operations. We use process automation to optimize workflows and eliminate the time spent performing repetitive clerical tasks, and we customize applications to enhance employee performance by giving them data-driven solutions at their fingertips.

Nintex Forms and Workflows

Our team understands that creating, sharing, and storing PDF documents are becoming increasingly integral for business processes. We can help reduce the time your employees spend on technical processes surrounding online documents, forms, contracts, etc., ultimately saving you money and enhancing your workflows.

Our Solution to Scarcity of Resources

Elantis gives organizations peace of mind with a support staff that are some of the best in North America. We offer two models of responsive support services that will maximize your return on investment in business applications, but which of these service models is right for you?

  • Hourly Support Services: For businesses looking for technical support on a case-by-case basis, Elantis offers hourly packages for SLA-backed incident response and request fulfillment. If you are looking for some assistance with any of the applications listed above, then our team of professionals will dive in to help you optimize your services at an hourly rate.
  • Managed Support Services: This is for businesses that want full peace of mind regarding the management of their business applications. This service promises proactive maintenance, SLA-backed incident response, and request fulfillment. The beauty of this model is that Elantis becomes an extension of your organization; there are no limits on request volume, so we will be right there with you every step of the way to make sure you are getting the most out of your business applications.

Whether you are looking for help on a self-contained project within your organization, or if you’d like full proactive support in managing your business applications, Elantis has a solution for any challenge you face with your business applications.

Contact us today and start enhancing the efficiency of your organization while maximizing your return on investment.

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Elantis is your trusted partner in revolutionizing your business operations and taking them to the stratosphere. Our modern solutions support content and collaboration, automation and productivity, governance and compliance, organizational change management, and data analytics—ensuring that your organization stays light-years ahead of the competition.

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