If you are still considering whether your organization can benefit from an optimized business automation strategy, you are already falling behind. In nearly every facet of every organization, there is an AI-based solution to help maximize efficiency through automation. This is why CEOs will be prioritizing automation as the most important disruptive force in the business world this year.
An organization that fully unlocks the potential of their business automation strategy will gain a long-lasting competitive edge beginning in 2022. As many have projected, the time is now to begin optimizing business automation and implementing AI-based automation that will maximize efficiency in every aspect of your operations. Here are some areas to consider while developing your business automation strategy to set yourself up for future success.
AI-Amplified Human Resources
A business automation strategy for your HR processes will not replace the “human” in human resources. An HR automation strategy will help your department with simple tasks, such as automating payroll processes, documenting processes, handling employee requests, and staying on top of day-to-day reminders. Your HR employees will have more time to focus on tasks that fully require the nuances of their training and expertise.
Simplifying Customer Service
Ongoing innovations in business automation strategies have led to increasingly intuitive and reactive AI-based customer service support. Low-code/no-code services like Microsoft Live Agents allow businesses to create custom chat bots that are specifically targeted to provide information to customers, directing them to proper channels without requiring employee interaction. These easy-to-build and customizable services ensure that your clients and customers have easy access to information.
An Optimized Marketing Strategy
The potential of business automation extends beyond internal processes. A comprehensive business automation strategy should also include AI-based marketing strategies to help identify target audiences and specifically tailor your products to reach them. Services such as Microsoft’s Power Apps and Power Automate provide automated data analytics and market research, allowing users to create effective visual representations of data with little-to-no coding knowledge.
Shoring Up Financial Tasks
Automation can also assist with repetitive financial transactions in your business. With processes like accounts payable, accounts receivable, and budgeting, machine-learning is geared to perpetually optimize and streamline these processes. Such a process will free up time for your finance team to identify patterns in your organization’s spending and revenue, using AI-based solutions to inform their depth of experience and knowledge, while helping your business thrive.
Developing a business automation strategy is only the beginning to automate and optimize your business processes. It can be a daunting and complicated task when factoring in the implementation of automated process mapping that is manageable and accessible for your employees.
Here at Elantis, we understand the importance of an effective business automation strategy and we are eager to help you get started. Contact us today to connect with one of our automation experts who can help you design a business automation strategy that is right for your organization.
