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Three Reasons Why You Might Be Behind the Curve in a Post-COVID Business World

By Elantis on December 14, 2021
post-COVID-business

Last week, our blog highlighted 2022 technology trends in a post-COVID business world. The aftermath of any industry disruption brings unique challenges, and post-COVID business is no exception. To add, the pandemic has brought unique challenges to the workplace, forcing the world to work completely online. As a result, the demands of doing business post-pandemic will put all the exciting industry adaptations and innovations into practice.

With massive amounts of research and spending taking place over the past 20 months at both private and government levels, the post-COVID business world has a promising future. As companies prepare for 2022 and beyond, the best way to gain an edge on competitors is to invest in technologies created as a response to the pandemic. Here are three reasons why you might already be behind the curve. But not to worry! We also suggest solutions to help your organization strategize to gain a long-term competitive edge.

1. Failure to rethink and reconfigure infrastructure

The pandemic has incited a plethora of technological services created as a direct response to remote-work challenges. These services make businesses run more efficiently, and companies are rushing to invest in these new services to prepare for post-COVID business. By investing in process mapping, process automation, and creative AI-systems, you will most definitely be setting your organization up for success. The rapidly accelerating efficiency of deep-learning AI is going to continue to revolutionize how post-COVID business operates, so if you invest in this technology, you will be ahead of the game.

2. Failure to meet post-COVID business expectations of customers and partners

As we move past the pandemic, clients, partners, and employees will all have a wealth of experience navigating multiple digital software and platforms. As we highlighted in a previous blog article, studies have projected consumer expectations in post-COVID business: “Although [consumers] are generally willing to forgive companies struggling with pandemic-related disruptions, consumers also expect companies to double-down on building successful and sustainable digital experiences.”

Simply put, it is crucial to invest in optimized digital spaces in your post-COVID business. If you decide to solve problems as they arise, you will fall behind your competitors. By using low-code/no-code analytical tools and solutions like live-agent services, you will be fully prepared with forward-thinking operations that solve potential problems before they appear.

3. Failure to anticipate the challenges of the hybrid workplace

As experts at Forrester have predicted, the appeal in general practicality of having both in-person and remote employees will result in over 60% of businesses adapting to this model in post-COVID business. However, one third of organizations’ hybrid workplace model will fail. A large part of the post-COVID business challenges will be related to complications surrounding COVID-19 cases and vaccine mandate regulations.

This is where automating COVID-19 vaccine and test tracking can make it easier for employees to submit their status and get approval to return to the office. If you’d like to learn more about how you can automate your organization’s vaccine and test tracking while ensuring the privacy and safety of your employees, watch this on-demand webinar from Nintex.

In short, investing in new innovations to prepare for the post-COVID business world will give you an edge on your competition. If you haven’t addressed any of the above reasons, do not worry; it is not too late! Contact Elantis today to see how you can better prepare your organization to thrive in the post-COVID business world.

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